AV Installation Technician

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AV Installation Technician

We are looking for a motivated and experienced AV Installation Technician to work out of our Stavanger Cyviz Experience Center. The position will work closely with the EU project management and operations teams, installing and supporting Cyviz solutions to our customers in Norway and wider afield as required. Cyviz is an innovative technology company, and this is a great opportunity to join our rapidly growing, entrepreneurial, and successful team.

We seek a motivated, self-starting individual with a positive and professional demeanor. The role may entail occasional travel within the EU and globally as required.

Duties and Responsibilities:

  • Installation, configuration, and integration of Cyviz Visualization Solutions. Installation of AV systems including displays (LCD, LED, Projection), room control system, video processing, video conferencing codecs, video matrix, audio DSP, rack mounting/cable wiring and network IP configuration.
  • Conduct site surveys to determine, with the Sales Staff, the best solution for the client’s space and the requirements of doing a Cyviz installation in that space.
  • Conduct maintenance service visits at client’s site to upgrade systems to the latest firmware/software and ensuring optional configuration of audio, video, and IT systems.
  • Maintain the technology in the Cyviz Experience Center (CEC) to ensure the facility is running smoothly from a technical perspective and provide support as needed for customer demonstrations. This includes updating the equipment’s firmware and suggesting changes to make the center run more efficiently.
  • Provide technical support to include set up, tear down, and troubleshooting Cyviz equipment at tradeshows.
  • Provide customers technical support via phone, video conference, or in person.

Requirements/Qualifications:

  • Experience of onsite AV system installation, support and troubleshooting of AV / IT solutions.
  • Knowledge of AV system integration and IT networking.
  • Knowledge of AV systems, including audio, video, video conferencing and associated networking technology.
  • Strong customer service and organizational skills.
  • Demonstrated ability to work independently and exercise good judgment.
  • Ability to manage Cyviz subcontractors on-site and coordinate with customer/partner resources.
  • Ability to read and understand AV wiring diagrams and schematics.
  • Ability to work with colleagues as partners and maintain a good working relationship with them and clients.
  • Detail oriented and ability to maintain high standards.
  • Demonstrated problem solving and interpersonal skills in a fast-paced environment.

When accepting a position with Cyviz, you’ll enjoy:

  • Great Work Environment.
  • Full training in Cyviz products and associated technology.
  • Working with Fortune 1000 Elite Global Customers.
  • Competitive Salary.
  • Benefits package that includes comprehensive health insurance, flexible work schedule, active social activities, and a positive growth culture.
  • Opportunity to travel.
  • Personal development and training tailored to the individuals needs.