Service Delivery Manager

Service Delivery Manager: Enhancing Client Satisfaction

Looking for a role where you can develop your technical expertise and customer service skills? Look no further!

Cegal is growing to become a leading global technology powerhouse for the energy industry and a contributor to driving the green transition.

We are now seeking a junior candidate to step into a Service Delivery Manger role in Cloud Operations.

In this role, you will employ your experience and technical expertise to ensure the quality of all delivered services to our client base. You'll be responsible for maintaining positive relationships with customers, managing service delivery, and refining processes to ensure efficiency and cost-effectiveness. You'll collaborate with team leaders to develop solutions to any issues that arise and generate monthly service reports.

Beyond managing existing services, you will actively identify opportunities to enhance our client relationships. Your focus will be on upselling additional services, tailoring solutions to meet their evolving needs. By leveraging your expertise and understanding of our offerings, you will contribute to both client satisfaction and business growth.

As a junior candidate, you'll receive training and support to help you excel in your role. Your colleagues are super skilled in their fields. You'll be part of a team that loves to share knowledge, to learn and to collaborate while creating value for our customers.

If you're a motivated individual who's eager to learn and grow in a supportive environment, we encourage you to apply for this exciting opportunity.

Join us at Cegal and help us shape the digital future!

Who you are?

Our new Service Delivery Manager is committed to providing high-quality customer experiences and has strong teamwork skills.

If you are a curious and fast learner with a working knowledge of Cloud technologies, we encourage you to apply.

We value personal qualities such as engagement, creativity, determination, and responsibility, and we believe that your motivation is just as important as your competencies.

To thrive in the role, we believe you share our passion for technology and learning, and that you probably have relevant Microsoft or IT certifications and experience with ITIL.

Interested in the role, but can't check off every qualification? We are always open to new ideas! Challenge us and highlight why we should think out-side the box!

Why us?

As a Cegalian you'll join an inclusive and social work environment, where you're seen, heard and appreciated. Your colleagues are super skilled in their fields, and our diversity encourages creativity and innovation. You'll be part of a team that loves to share knowledge, to learn and to collaborate while creating value for our customers. We don't hide behind technical jargon and fancy buzzwords. Instead, we make the complicated easy to understand and turn complexity into digital success stories. In short - We are fuss fighters.

At Cegal we are dedicated to creating a work culture that is flexible, accommodating, and inclusive of diverse needs. A balanced approach to work and personal life leads to happier and more productive individuals. We prioritize employee well-being and support work-life balance.

We are a global tech powerhouse, specializing in energy. Our vision is to build a stellar nextgen tech company that enables a more sustainable future.

Like us we hope you're excited by:

  • A growing company with the perfect size - big enough to make a global impact, small enough for you to make a difference
  • In-house certification center and courses to develop your competence
  • An active community with social clubs, networks of excellence and exciting events
  • A chance to support diversity in the tech industry through our Diversity at Cegal initiative, mentorship programs, Women at Cegal network or our platinum partnership with the Oda Network

This will be based in Stavanger

Want to join our adventure? Send your CV and a motivational letter!


Contact the hiring manager:

Dag Lindefjeld, Manager Service Delivery, +47 98238833

Or for HR related topics:

Adelaida Ures Sævild, Sr. Talent Acquisition Advisor, +47 94851002

This is a direct company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for Norway. Cegal does not sponsor visas. For successful candidates, Cegal might ask for consent to perform a background check.