Operations Technician

Tampnet is in need of more part-time employees for our Operations Centre at Hinna Park in Stavanger!

The Network Operations Centre (NOC) primarily serves the offshore industry and operates 24/7 on a rotating schedule that includes day, evening, and night shifts. The NOC is the hub of activity at Tampnet and you will work in a team that serves as the central point of contact for several departments including Mobile, Satellite, Microwave, Subsea Fibre, Optics, and MPLS.

Tampnet prioritizes the continuous development of its employees, offering students a great opportunity to grow in various fields and within the company. The Operations team currently consists of 8 part-time and 8 full-time employees.

You will receive thorough training from the team, be assigned a mentor, and tasks will be adjusted based on your level of expertise.

There is also the possibility of a summer internship to our Network Operations Centre in Katy, Texas.

Tampnet places a high value on a positive work environment and offers various initiatives for professional and social enrichment, such as professional Kahoot quizzes, training sessions, weekly padel tennis, team-building activities, summer events, and activity competitions like "Tampnet on the Move."

Responsibilities and tasks:

• Monitor and operate network and telecommunications infrastructure
• Proactively analyze data from various systems, investigate abnormalities, resolve or escalate findings
• Perform operational procedures
• Update documentation and internal systems
• Receive, register, solve, and follow up on customer inquiries
• Participate in project work
• Preparation and testing of services
• Collaborate in projects for the completion of infrastructure systems

Desired qualifications:

• Ongoing technical education (university/college)
• Advantageous to have relevant work experience (students or recent graduates are welcome to apply)
• Certification or knowledge of ITIL
• Operational experience with transmission, radio, IP/MPLS, and LTE networks is an advantage
• Experience or knowledge of operating critical systems with high uptime requirements

Language: You must be fluent in Norwegian and have strong oral and written skills in English.

Desired personal qualities:

• Great communication skills
• Customer- and solution-oriented mindset
• Analytical and structured with the ability to complete tasks
• Ability to handle stress and make decisions in hectic situations
• High work capacity
• Proactive and process-oriented approach
• Courageous and initiative with ability to follow through
• A burning interest and passion for the field of infrastructure and telecommunications
• Candidates applying for the position will be subject to background checks during the recruitment process, and this evaluation will be a factor in the selection of a candidate.

Security Requirements

The position may require the processing of documents and information that mandates security clearance in accordance with the Norwegian Security Act.

We can offer:

• One of the country's most exciting workplaces in network and telecom
• Various and challenging tasks in a top modern operations centre
• Professional and social work environment
• Good opportunities to stay updated on leading technology and work methods
• Modern office premises, centrally located in Stavanger
• Competitive terms
• Opportunity for summer internship to our Network Operations Centre in Katy, Texas

As a part of Tampnet’s ESG responsibility, we have the ambition to build a strong, diverse, and inclusive company culture with a focus on gender equality. Our mission is to close the gender gap, promote equality, and contribute to a sustainable future for business and society.

By 2025 our target is to reach 30% women in Tampnet, and that is why we strive to achieve 1 of 3 candidates to be women in our final candidate pool.

Our values are to be dedicated, caring, show integrity, be innovative, and be reliable. We believe in these qualities, which are essential for building an even stronger Tampnet.