Software Tester

Boost.ai is a software company and developer of the world’s most scalable conversational AI platform for enterprises. We specialize in building automated interactions for chat and voice designed to improve customer service and internal support channels.Since our beginnings in 2016, we have gone global with about 130 employees spanning multiple countries. We are headquartered in Stavanger, Norway, with offices in Oslo, Stockholm, Copenhagen, Helsinki, London, and Los Angeles.Our list of accomplishments to date includes:
  • Launching more than 500 virtual agents in EMEA and North America that automate millions of interactions every year.
  • Recognition by Gartner in their Magic Quadrant for Enterprise Conversational AI Platforms.
  • Establishing partnerships with leading firms like Deloitte, Accenture, KPMG, and more.
  • Achieving ISO 27001 & 27701 certification.
The boost.ai platform is trusted by brands and organizations like Santander, Telenor, DNB, Nordea, and many others to help create dynamic and engaging automated experiences, with a focus on delivering superior customer service, boosting sales, and streamlining business operations.We firmly believe that the success of boost.ai is attributed to our brilliant and dedicated team of individuals who challenge the status quo and take initiative, embodying our people philosophy of rewarding attention, responsibility, and trust. We have a strong and clear commitment to equality, diversity, and inclusion. It is our policy that all eligible persons shall have equal opportunity for employment and advancement in the company on the basis of their ability, qualifications, and aptitude for the work. We welcome all qualified candidates to apply for this position regardless of gender, gender identity, religious beliefs, sexual orientation, age, or disability.Our employees are encouraged to explore new ideas and are provided with the support and resources to thrive, nurturing, guiding, and challenging them to reach their full potential. Together, with our tech and talent, we are committed to making the world a little easier to live in, creating innovative solutions that positively impact our industry.

About the role:

We are seeking a diligent and detail-oriented Product Tester to join our product team. As a Product Tester, your main responsibility will be non-functional, or black-box testing of our products, focusing on usability and quality. You will also be highly involved in functional testing of our platform, which includes testing of the UI, Integrations, Voice and more.

You will play a crucial role in identifying any issues or defects and providing actionable feedback to improve product performance and customer satisfaction.

Key Responsibilities:

  • Conduct thorough testing of products to ensure performance according to intended use.
  • Use a variety of testing tools and methodologies to examine product features and performance.
  • Record and document all testing procedures and outcomes.
  • Identify, report, and track defects and inconsistencies in the product.
  • Provide detailed feedback and recommendations to the development team.
  • Collaborate with cross-functional teams to ensure quality throughout the product development lifecycle.
  • Stay updated on new testing tools, methodologies, and industry best practices.

Please feel free to apply even if you do not tick all the boxes.

Requirements:

  • Proven experience as a Product Tester, Quality Assurance Tester, or similar role.
  • Strong understanding of quantitative and qualitative testing methodologies and quality control processes.
  • Excellent attention to detail and problem-solving skills.
  • Effective communication skills, both verbal and written.
  • A curious mindset: You are willing to experiment, and able to document your attempts iteratively & meticulously.
  • Ability to handle multiple tasks simultaneously and meet tight deadlines.
  • Proficient in documenting and troubleshooting errors.
  • Interest in conversation design, prompt engineering and Large Language Models.
  • Basic knowledge of programming languages and software development is a plus.

What’s in it for you?

  • An engaging work environment with people who share a common mindset; to deliver a world-class product in a brand new, up-and-coming industry.
  • Challenging, varied and engaging work tasks.
  • Room and encouragement to be independent and innovative.
  • In-house gym & sauna (Stavanger) and other benefits.

Sounds good?

Please submit your application using the appropriate form - we’re looking forward to hearing from you and what you can bring to our company!

Please note:

  • During the recruitment process, we interview the appropriate candidates quickly and continuously - until we find the right candidate. We recommend that you submit your application as soon as possible.
  • The position requires being able to work on-premise in Stavanger, Norway.