Service Coordinator

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SEAONICS will lead our customers efficiently and safely to the next level of intelligent, electrified handling and lifting solutions. In this way, we assist our customers to become the best in the world for sustainable exploration, development and harvesting of the ocean space.

The company is growing, and we are constantly looking for people with a curious nature and self-belief. At Seaonics, you will have the opportunity to join a specialized and inclusive team that collaborates across different fields to develop cutting-edge technology for the global market. Are you the new specialist on our team? 

This position as Service Coordinator will include coordination and administration of warranty, service and upgrade projects.


Duties and responsibilities

Coordination and administration of warranty projects, service projects and upgrade projects. This includes supporting technical support personnel in:

  • Coordination of personnel travel globally
  • Coordination of equipment and parts for project/job execution
  • Customer follow-up
  • Project administration and progress reports to customer and internally
  • Closing activities and finalizing documentation for invoicing
  • Long term strategic planning of personnel needs in close cooperation with technical support personnel, Commissioning Coordinator and Production Follow-Up Coordinator
  • Coordination of service engineers for and during assignments, including administration of travels via our travel agency, visa application processes, passports, etc
  • Ensuring courses, certificates, passports etc. are updated and valid in cooperation with Aftermarket Coordinator
  • Help build and maintain good customer relations
  • Assist Service Manager in maintaining and expanding our Global Partner Network and coordinate third party resources in the field

Qualifications

  • Good knowledge of ERP systems
  • Experience with coordination of personnel and projects, preferably from the maritime industry
  • Good IT skills (office suite and third-party systems)
  • Proficient in Norwegian and English
  • Driver's license class B

SEAONICS works systematically for inclusion and diversity and encourage everyone to apply, even if your competence does not match 100% the above.

Personal qualities

  • Attention to detail and with a structured mindset
  • Multitasker and ability to make things happen
  • Ability to communicate well with customers in hectic situations
  • Open minded and eager to learn
  • Positive and a team player

We can offer

  • Good working conditions with challenging work tasks in an international environment
  • Good opportunities for personal development
  • Competitive wage terms
  • Good pension and insurance schemes
  • Occupational health service
  • Social activities and employee benefits
  • Flexible work hours
  • Possibility to work from home
  •  

SEAONICS and VARD recognizes the importance of having fun at work, this is why with VARD Social you will have the chance to bond with colleagues through new experiences and shared interests. The social offer varies throughout the year and includes activities like 'walk and talk' during lunch hours, fjord cruises, cooking lessons, go karting, football practices and wine tasting, just to name a few.

With the right blend of fun, expertise and hard work, we are creating ships for the future. Join us! 

Contacts

Preben Alexander Jensen, Service Manager, +47 90 65 25 27

Location

Hundsværgata 8
6008 ÅLESUND

Key information:

Employer: Seaonics AS

Reference number: 4858959761
Percentage of full-time: 100%
Regular